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Newham Action Against Domestic Violence

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Counselling: Services

what happens if you need counselling

We offer a counselling service to individuals, children and families who have been affected in one way or another by domestic violence. Counselling is confidential *unless someone's personal safety is at risk, when we will ask your permission to break confidentiality. If we hear of a child who is at risk we are legally bound to report this which is part of NAADV’s child protection policy’.
We will offer you emotional, not practical support to enable you to find your own solution to your difficulties. We offer space and a safe environment. We empower our clients.
(We break confidentiality within NAADV in discussion with other workers, in supervision and if we are summoned to court).

What you can expect:
We will offer an initial session with the counselling co-ordinator within two/three weeks of receiving your referral. Following on the session with her, you and she can decide whether counselling would be helpful for you. If it is agreed that counselling would be helpful, the co-ordinator will try to match you with a suitable counsellor. That counsellor will then contact you within two weeks of your first session to make an appointment that suits both you and the counsellor.
Appointments are available during the day, in the evening and on Saturdays.
Counselling sessions are usually once a week for an hour. You will see the same counsellor each time and your counselling will continue for as long as you feel it is helpful.

What we expect from you:
Once counselling begins we expect you to keep your appointments. If you have to cancel please let us know as soon as possible, please give us at least 24 hours notice so that we can offer the time to someone else.




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